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Guest Services Lead

THE ROLE

Provide every guest with a welcoming and engaging experience that exceeds their expectations.

SOME KEY RESPONSIBILITIES

  • Execute the Network vision and strategies for the Guest Services ministry.
  • Develop and oversee a volunteer team for each service.
  • Build, equip and develop a team of volunteers to own every element of the Guest Services ministry, from parking cars to finding seats- and all the details in between.
  • Oversee all guest follow-up for your campus.
  • Regularly connect with the network Guest Services Manager to report the campus’ performance and to stay aligned with the vision and strategies that have been created.
  • Inspire guest connection within Sandals Church.

WE’RE LOOKING FOR SOMEONE WHO IS

  • Phenomenal at customer service and anticipating guest needs.
  • Warm, engaging and welcoming.
  • Experienced in coordinating exceptional events.
  • Known for leading others well.

YOU’RE OUR IDEAL CANDIDATE IF

  • You are passionate about the vision of being real.
  • You love creating exceptional experiences for others.
  • People always want to come to the parties you throw.
  • You enjoy developing those around you.
  • You exercise great judgement in all your interactions.
  • You love to be around people and want to inspire them.
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