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Guest Services Associate

THE ROLE

Ensure every guest feels welcomed and comfortable through an experience that exceeds their expectations.

 

SOME KEY RESPONSIBILITIES

  • Execute the network vision and strategies for the Guest Services ministry.
  • Build and equip a team of volunteers to own every element of guest services, from parking cars to finding seats.
  • Develop and oversee a volunteer guest services team for each service.
  • Oversee all guest follow-up for your location.
  • Regularly connect with the network Guest Services Director to report the campus’ performance and stay aligned with the vision and strategies that have been created.
  • Work with the Campus Pastor and Outreach Lead in determining an outreach strategy to reach the local community.

 

WE’RE LOOKING FOR SOMEONE WHO IS

  • Known for leading others well.
  • Experienced in customer service or is customer service-minded.
  • Experienced in administrative-like responsibilities.  
  • Warm, engaging and welcoming.

 

YOU’RE OUR IDEAL CANDIDATE IF

  • You love to be around people and want to inspire them.
  • People always want to come to the parties you throw.
  • You love creating exceptional experiences for others.

*Bilingual preferred

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